Trusted by global leaders

Evergent enables your products to evolve continuously. Fast-track your product catalog, handle churn management, support customer needs, accomplish agile monetization, and more with customizable platforms and modules.

“The past 24 months has seen a period of unprecedented growth for Shahid, as we successfully pivoted our product from the region’s leading Catch-Up platform to a Premium OTT SVOD service. In order to support this growth and the rapidly evolving OTT landscape, we need a trusted partner who was able to help scale our business across complex and varied regional markets whilst supporting multiple currencies, languages and payment methods. Not only did Evergent meet this brief, but they allowed us to migrate and deploy their solution in record time with zero visible disruption to our core business.”

Products Used

Evergent Monetization Platform

Industry

Over-the-top media service

shahid

Dominic Farrell, CTO at Shahid (MBC Group)

"Our customers are really enjoying our new platform, and Evergent’s support through the process has been fantastic. Since the launch, Neon’s new platform has seen customer engagement increase by 300% and has been recognized with an award for best streaming provider at the Broadband Compare Awards. From the beginning, we were mindful that the transition was going to be pretty complex, but everything ran smoothly, and our customers are now benefiting from an improved product. We look forward to working together and delighting Kiwis with a vast choice of premium home-grown and international content."

Products Used

Evergent Monetization Platform

Industry

Broadcasting

Ricki Taiaroa, Head of Entertainment Streaming

“Astro’s mission is to provide Malaysians with entertaining and informative content, reaching as many customers as possible through the most popular platforms and devices. Through our partnership with Evergent, we are now able to offer multiple pricing options for our new sooka platform while also retaining the ability to unlock new business opportunities as we scale the service. As a result, our customers can choose the pricing model and payment methods that best match their needs, allowing Malaysians to enjoy premium content and live sports anytime, anywhere.”

Products Used

Evergent Monetization Platform

Industry

Media & Entertainment

astro

Euan Smith, CEO TV & Group COO at Astro

A Solution for Any Need

Evergent is built to scale so you always have the tools you need to deploy new features and implement business models on the fly. We are industry-agnostic and use case fanatics.

Use Cases

Rethink business models using hybrid monetization.

Rewire digital subscription business.

Add agility and scale business across the globe.

Build predictable customer retention models.

Evolution Starts Here

Evergent offers a portfolio of solutions equipped with a range of capabilities.
Choose an entire suite or mix and match modules based on your business goals.

Customer 360

From customer #1 to 1 million, you can get to know each person on a granular and deeply informed level with Customer 360 by connecting data across business departments.

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Identity Management

Keep scammers out and subscribers in with enhanced identity management solutions and added options for onboarding.

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Entitlements & Content Management

Access resources that help you optimally manage entitlements and protect the heart of your business. Grant, oversee, and restrict a user’s access to software, services, or hardware with clear-cut control.

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Product Catalog

Attract, engage, and retain customers based on what they want and need at any given time along their customer journey with hyper personalized product and promotion capabilities.

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Offer Management

Don’t let your customers slip through your fingertips. With Offer Management, you can market and deliver new products swiftly and engage customers to prevent churn.

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Workflow Management

From simple tasks to complex processes, Evergent’s workflow management module allows you to configure and streamline operations to achieve business goals with agility and ease.

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Core Billing

Meet your subscribers where they are and however they wish to pay. With multi-currency support and access controls, managing monetization models just got easier.

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Global Payments

Good content defies geographic borders. With Global Payments, your infrastructure can, too.

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Subscriber Analytics

With measurement comes proper management. Know if your campaigns and strategies are hitting their mark with data-driven insights.

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Partner 360

Gain a holistic view of your partnerships with data visualizations and analytics to measure key performance indicators (KPIs).

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Product Catalog

Gain flexibility for product pricing with a centralized control system to define products and different service types. The functional module supports the ability to establish product hierarchy, product-based pricing, and serves as a driving force for revenue sharing.

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Royalty Rules

Based on the rate type of each product, the product partner can be automatically settled with either the flat or percentage pricing model in place. Settlement products can also be associated by channel partner or owner.

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Royalty Settlement Engine

Ensure your partners get paid on time, every time. Use the Royalty Settlement Engine to define settlement areas, settlement periods, and settlement cycles, and generate partner invoices upon settlement.

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Royalty Allocation

Everyone gets what they have earned. Driven by the settlement rules, this module manages revenue allocation across the partner hierarchy and includes multi-currency conversion support.

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Royalty Analytics & Reporting

Your partners rely on information and updates. With Royalty Analytics & Reporting, you can automate transaction and subscriber reports based on channel partner and service provider settlement rules.

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Captivate Essentials

A multifaceted toolkit of features and functionality to proactively prevent both voluntary and involuntary customer churn.

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Captivate Flow

Deflect cancellations and reduce voluntary churn through the configurable delivery of personalized offers.

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Captivate Smart

AI-based technology in action to reduce customer collection failures through intelligent retries.

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Captivate Proact

Put technology to work for you to analyze customer data and avert churn before it happens.

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Subscription Handling

Attract and retain subscribers using EvergentGo’s out-of-the-box agile monetization platform to automate D2C processes from billing to marketing and everything in between.

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Recurring Revenue Solution

Gain complete visibility and control over recurring revenue while keeping subscribers satisfied and removing the need for tedious manual tasks and multiple follow ups.

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Product Catalog

Every customer wants something to call their own - now you can deliver it with tailored product offerings and personalized promotion/offering capabilities.

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Reporting

Say goodbye to guessing what works with reporting and analytics designed to answer all of your questions and improve your processes.

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Big Ideas Lead the Way

It’s time to put your great ideas into motion

Boost Profitability with Customer Retention: Strategies to Reduce Churn

There’s never been a better time to combat customer churn, nor a better set of tools to have at your disposal. Download our new whitepaper to learn why.

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Whitepaper

Transforming Platform Capability: The Aha Move

Build credibility with a comprehensive customer-centric platform. Read our latest customer success story on South India’s leading streamer achieving borderless expansion.

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Case Study

Captivate Product Sheet- AI-powered churn management

There’s never been a better time to combat customer churn, nor a better set of tools to have at your side than the Evergent Captivate Product Suite. Download our brief to learn why.

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Solution Briefs

More Resources

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