Join Us. Grow With Us.

About the Role

Evergent is searching for an extraordinary person to manage highly complex Tier 1 media and communications accounts across APAC and the Middle East. Successful candidates will possess a proven track record for delivering exceptional outcomes and value for strategic accounts.

Main Responsibilities

• The primary responsibility for the role is to ensure a high level of customer retention and satisfaction with Evergent’s core products and team. You will accomplish this by building trust- based relationships with key stakeholders at existing accounts.
• Develop and execute an account plan focused on revenue generation from existing accounts within the region. The successful candidate is expected to build a pipeline of new opportunities within the account base.
• Become a trusted advisor and industry expert for your accounts, ensuring a high level of engagement so that our customers extract the maximum possible value from our solutions.
• Organize and run quarterly business reviews with all accounts to review all aspects of the engagement (i.e., ongoing operations, professional services execution, roadmap sharing).
• Represent Evergent proudly at all levels with partners and customers, including at industry events and conferences.

Requirements

• 3-5+ years account/project management experience in a SaaS environment, preferably with large M&E and/or telecom/MSO clientels, specifically dealing with Director and C-Level executives but with the ability to forge meaningful relationships at all levels of an organization from the working to the executive level.
• Thorough understanding of account business strategies, drivers, goals, initiatives, pain points and politics and translating these into account retention or upsell opportunities.
• Excellent ability to anticipate the landscape at an account and understand how Evergent is positioned within that account. Demonstrate excellent networking skills to identify the right customer stakeholders and build connections quickly to manage perceptions and ensure that Evergent is always seen in a favourable light.
• Ability to oversee engagement progress and act as an escalation point for key customer concerns and issues. Account Managers are expected to be on top of their accounts and spot/fix any issues before they escalate or become bigger issues.
• Maintain a high level of communication with customers and internal stakeholders to effectively manage expectations and build confidence. You will be seen as the person who owns the account internally and gets things done.
• Excellent presentation and documentation skills with attention to details like visual presentation, esthetics, spelling and grammar.
• A proven track record of identifying and qualifying upsell opportunities and working with a cross functional team to bring them those opportunities to closure.
• Proven ability to work in an entrepreneurial, fast-paced global company. This is not a 9 to 5 job and to be a truly great Account Manager you will need to be flexible with your working hours and relish working under pressure.
• Customer first while focusing on constant value creation.
• BA/BS in Business, Computer Science, Engineering, or a related field.

The Solution Architect translates requirements created by functional analysts into the architecture for that solution and describing it through architecture and design artifacts.

Requirements, Role and Responsibilities:

• Experience delivering multiple moderate to complex technical solutions at the enterprise level and an understanding of the foundational cycles of solution implementation.
• Experience conducting requirements gathering and analysis sessions with clients.
• Experience reviewing both functional and technical designs.
• Facilitate large group meetings with diverse sets of project stakeholders.
• Design and analyze the impact of the new feature on the existing functionality of the product.
• Own the technical components of a customer integration project including but not limited configuration, debugging, documentation, testing, and go live support.
  • Create and validate the data design and flows across and between the core and digital technologies for the digital stack
  • Review & Document Current and future states of architecture, data flow and integration (based on current architecture decisions).
  • Review existing architecture documentation, validate and create a library.
  • Complete architecture documentation to support standards and build out a plan of release candidates and aligned with program and release plan
• Partner with Business Support, Sales, Engineering, Product Development and Technical Support to resolve issues that arise during customer trials, integrations, or post implementation support.
• Identify technical risks and provide mitigation strategies.
• Review configurations with other Professional Service team members to ensure quality and accuracy to requirements.

Required Skills:

• Algorithms, OOPs, Design Patterns, MVC, MVP.
• APIs and SOA, Web Services and REST.
• NET/ASP .NET/Java/Any Object-Oriented language.
• Knowledge on HTML4, CSS, Java script, AJAX, j query.

GOOD TO HAVE:

• Provide Deployment Support and knowledge transfer which is comprised of:
  • Provide best practice know-how and deployment documentation to enable acceleration and scale of our digital solution products.
  • Support with define phase market assessment and enable system decision making on Core Stack alignment against incumbent Market solutions.
  • Support with Change Request Assessments across end-to-end solution – example is supportability of multiple languages across all systems
  • Hold workshops on architectural standards and support the development of training courses for the delivery hub and supplier enabled teams.
• GOOD TO HAVE: functional expertise in Subscription Management, Order Management, Billing, Service-CRM, Product Catalog.
• GOOD TO HAVE: experience in payment gateway integration.

We are looking for an Infrastructure Architect. The role is to plan, direct, and coordinate the design, installation, and connectivity of computer systems and network infrastructure to ensure the stable operation of the organization’s IT assets. This includes developing, configuring, maintaining, supporting, and optimizing all new and existing network hardware, software, and communication links. This role is also responsible for data center, security
systems and other electronic infrastructure

ROLES & RESPONSIBILITIES:

• Design, implementation and management of a growing Staging and production Environments. Strong experience in understanding capacity management and scaling
• Administer systems to ensure high availability and security.
• Configuration Management and Change Control.
• Work closely with the development staff in designing applications that are cost-effective, scalable and efficiently managed.

Requirements

• Linux Systems Administration experience in a high-volume Linux environment.Working Knowledge in Redhat is Essential
• Experience in maintaining infrastructure-as-a-code using tools such Terraform and Ansible.
• Docker experience is a must, AWS ECS (Kubernetes, OpenShift, GKE) is also eligible
• Experience in Jenkins pipeline code and libraries
• Has proven experience in maintaining high volume web applications using Apache and Nginx.
• Scripting knowledge in one of the following languages (Shell, Perl, Python)
• Understand how to automate builds and deployment for all lifecycles – from development through production within a Continuous Delivery model
• Experience with practical implementations of Continuous Integration and Continuous Delivery tools
• Hands-on experience with DevOps & application lifecycle management tools.
• Working knowledge of Docker containers, microservice architecture, and automateddeployment/management of containerized applications.
• Experience with SDLC tools, such as Jira, Bitbucket, Git, etc. (Branching and merging)
• Experience with configuration management tools such as Ansible, Chef, or Puppet.
• Good experience on Puppet/Chef/Ansible/Docker/Kubernetes.
• Knowledge of relational databases like PostgreSQL, Oracle, MS SQL and non-relational databases like Cassandra or MongoDB.
• Experience integrating applications with some or all of the following open source projects: Prometheus, Fluentd, Jaeger, Elastic Search, Kibana, Grafana, Mongo DB,etcd, Kubernetes and Consul.

We are looking for a Recruitment Associate Manager/ Manager. A highly qualified professional who is strong in Leading team, sourcing, stakeholder management, reporting, and a specialist in end-end recruitment.
An over-all super-star in a wide spectrum of recruitment activities.

Required years of experience in end to end recruitment: 9-11 Years.

Job Description:

• Closely working with HRBP team on Talent hiring and upcoming hiring needs.
• Updating stake holders on Hiring status, such as HRBP leads, HR head, local leadership team & CEO.
• Design and implement an overall recruitment strategy handling the Talent Acquisition function single-handedly.
• Strategies, Plan and conduct monthly mass drives.
• Manage team performance, task and over all health of work environment.
• Develop and update job descriptions and specifications on a regular basis. Aligning recruiters to open positions.
• Working with HRBPleads and tech managers in manpower planning and designing the job descriptions.
• Sourcing of candidates based on the required skills with in shared turn around time through various job web portals, business and employment-oriented social networking sites like LinkedIn, job portals and other sources such as Reference, professional networking sites,
  company database, etc.
• Pre-screening candidates to check their interest, confidence, communication skills, etc.
• Take lead on regular sourcing on open positions.
• Submitting confirmed CVs to Team Lead/Managers, scheduling interviews with shortlisted candidates and follow up with selections.
• Maintaining internal team trackers and generating the report for weekly status on hiring with senior leadership.
• Handling complete recruitment cycle starting from screening to closure.
• Aggressive enough to close positions in time.
• Team motivator.

Key Skills:

• Apply Talent Acquisition best practices leading timely requisition closures.
• Excellent communication and interpersonal skills.
• Must believe in transparent work culture.
• Strong networker on LinkedIn, and other Professional media with a wide range of diverse connections.
• Well versed in MS Office, should be able to report, strategize, and present statistics to the management.
• Aggressive and have an urge for learning and interest in various roles.
• Adaptability and ability to work accurately under different challenges .
• Must have experience on ATS.

We are looking for a Technical Recruiter/ Sr. Recruiter. A highly qualified professional who is strong in technical recruitment, sourcing, CV screening, stakeholder management, reporting, and a specialist in end-end recruitment.
An over-all super-star in a wide spectrum of recruitment activities.

Required years of experience in end to end tech recruitment: 6+

Job Description:

• Closely working with HRBP team on Talent hiring and upcoming hiring needs.
• Updating stake holders on Hiring status.
• Source for mass drives and regular requirements.
• Sourcing of candidates based on the required skills with in shared turn around time through various job web portals, business and employment-oriented social networking sites like LinkedIn, job portals and other sources such as Reference, professional networking sites,
  company database, etc.
• Source potential candidates on niche platforms, like Stack Overflow and Github.
• Perform pre-screening calls to analyze applicants’ abilities.
• Must be well versed in sourcing candidates through traditional and non traditional methods.
• Must be good with head hunting and referencing sourcing skills.
• Should be humble, polite and business oriented.
• Submitting confirmed CVs to Team Lead/Managers, scheduling interviews with shortlisted candidates and follow up with selections.
• Aggressive enough to close positions in time.

Key Skills:

• Profile sourcing, screening, headhunting, mapping skills , interview coordination.
• Apply Talent Acquisition best practices leading timely requisition closures.
• Excellent communication and interpersonal skills.
• Must believe in transparent work culture.
• Strong networker on LinkedIn, and other Professional media with a wide range of diverse connections.
• Well versed in MS Office, should be able to report, strategize, and present statistics to the management.
• Aggressive and have an urge for learning and interest in various roles.
• Adaptability and ability to work accurately under different challenges
• Must have experience on ATS.

Responsibilities

• Design and develop advanced software applications. Build on one or more platforms which include but not limited to iOS, Android, and web apps.
•  Communicate regularly and write clean code. Review, analyze and resolve application issues as needed.
• Evaluate strategies and make recommendations on changes and improvements.
•  Collaborate with team members on the design and implementation of new functionalities on the different platforms.
•  Consult with other team members and implement solutions in-line with the departments’ visions.
•  Continuously learn and keep up to date with emerging technologies to evaluate impact to business and member value.

Qualifications

• 5+ years in iOS Development experience (Swift, Objective-C).
• Knowledge and demonstrable work on the current iOS platform.
•  Strong understanding of multi-tier architectures, design patterns and good engineering practices.
•  Knowledge on how to implement and manage RESTful API’s.
•  Experience in TDD or BDD a plus.
•  Strong communication skills and interest in a pair programming environment.
•  Strong team member who inspires, innovates, and delivers results to add value and make a difference.
•  User-centric /customer-centric focused, and possess a learning mindset.
•  Constant monitoring and learning of new technologies and the market landscape.
•  Four year college degree in Computer Science or equivalent combination of education and work experience required.

We are looking for an experienced JavaScript developer who is proficient with React JS. Your primary focus will be on developing user interface components and implementing them following well-known React JS workflows (such as Flux or Redux). You will ensure that these components and the overall application are robust and easy to maintain. You will coordinate with the rest of the team working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and quality product is important.

Responsibilities

• Developing new user-facing features using React JS
• Building reusable components and front-end libraries for future use
• Translating designs and wireframes into high quality code
• Optimizing components for maximum performance across a vast array of web-capable
  devices and browsers

Skills

• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript
  object model
• Thorough understanding of React JS and its core principles
• Experience with popular React JS workflows (such as Flux or Redux)
• Familiarity with newer specifications of ECMAScript
• Knowledge of isomorphic React is a plus
• Experience with RESTful APIs
• Ability to understand business requirements and translate them into technical requirements
• Familiarity with GIT

Responsibilities

• Post and process journal entries in tally to ensure all business transactions are recorded.
• Bookkeeping of all accounts.
•  Update accounts receivable and issue invoices
•  Update accounts payable and perform reconciliations
•  Accurately perform daily reconciliations of cash, cheques and credit card transactions, and tally and file invoices.
• Awareness about Indirect / direct tax/ Statutory Payments and due dates
•  Assist in the processing of balance sheets, income statements and other financial statements according to legal and company accounting and financial guidelines
• Assist with reviewing of expenses, payroll records etc. as assigned
•  Prepare and submit weekly/monthly reports
•  Assist senior accountants in the preparation of monthly/yearly closings

Basic Qualifications

• Graduation / Post Graduation in accounts
• Tally ERP9
•  Skilled at MS Office
•  Experience  5+ years
•  Good Communication Skills

Looking for a passionate, self-driven creative Sr. UX Designer to join our team and lead experience design efforts across Mobile, Web, Smart TV, and Print media

Mandatory Skillset:

• Experience in Enterprise Application Experience Design
• Expertise in wireframe and prototype tools
• Extensive experience with mobile-first design.
• A solid grasp of user-centered design (UCD), planning and conducting user research,user testing, A/B testing, rapid prototyping, heuristic analysis, usability and accessibility concerns.
• Ability to clearly and effectively communicate design processes, ideas, and solutions to teams and clients.
• Be excited about collaborating and communicating closely with teams and other stakeholders via a distributed model, to regularly deliver design solutions for approval

Good to have:

• Certification in Human Factors or Interaction Design

Core Java (Collections, Threading, and Networking) developer, publishes high-quality requirement and design specification using UML and MS-Visio, using proven design pattern wherever applicable as per need. Also use and update project tracking tools like JIRA to maintain timelines and deliverables for the team, customer, and management visibility.

• Designing and developing high-volume, low-latency applications for mission-critical systems and delivering high-availability and performance
• Contributing in all phases of the development lifecycle
• Writing well designed, testable, efficient code

Responsibilities:

• Java developer responsibilities include designing and developing high-volume, low-latency applications for mission-critical systems and delivering high-availability and performance
• Contribute in all phases of the development lifecycle
• Write well designed, testable, efficient code
• Ensure designs are in compliance with specifications
• Prepare and produce releases of software components
• Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review

Other responsibilities include:

• Build and develop modules
• Ensuring that the code follows the industry standard specification
• Able to debug code written by others
• Documenting the code properly
• Able to perform unit test and prepare a test report
• Coordinating and working with QA during SIT phase
• Ensuring code scalability and performance

We are looking for a Business Analyst who will be the vital link between our information technology capacity and our business objectives by supporting and ensuring the successful completion of analytical, building, testing and deployment tasks of our software product’s features.

Roles and Responsibilities:

• Analyze customer requirements and defining the product interface endpoints with various surrounding/external interfaces
•  Able to work independently on defining solution for a mid-size, complex projects or contribute to solution of a program
• Have excellent communication and presentation skills –both verbal and writing
•  Should be an independent worker/self-starter
•  Be able to estimate duration of assignments and provide target dates for completion
•  Be able to relay/escalate issues/risks to management
•  Possess the ability to engage in design and implementation decisions and help build consensus with the business and development teams

A professional database administrator (DBA) will keep the database up and running smoothly 24/7. The goal is to provide a seamless flow of information throughout the company, considering both backend data structure and frontend accessibility for end-users.

Roles and Responsibilities:

• Installation, configuration and upgrading of Microsoft SQL Server/MySQL/Oracle server software and related products
• Evaluate MSSQL/MySQL/Oracle features and MSSQL/MySQL/Oracle related products.
• Establish and maintain sound backup and recovery policies and procedures.
• Take care of the Database design and implementation.
  Implement and maintain database security (create and maintain users and roles,assign privileges).
• Database tuning and performance monitoring.
• Application tuning and performance monitoring.
• Setup and maintain documentation and standards.
• Plan growth and changes (capacity planning).
• Work as part of a team and provide 7×24 supports when required.
• Do general technical trouble shooting and give consultation to development teams.
• Interface with MSSQL/MySQL/Oracle for technical support.
• ITIL Skill set requirement (Problem Management/Incident Management/Chain Management etc.).

Role:

Looking for a passionate, self-driven UI Developer to join our team. The ideal candidate will be responsible for developing high-performance front ends for Enterprise Applications

Job Responsibilities:

• Should be able to develop web pages from scratch based on provided designs
• Be able to architect and automate the build processes of front-end assets
• Strong knowledge of developing front ends for large-scale web applications
• Should be able to write clean code which meets the industry standards
• Should be able to understand and implement Web applications
  security standards
• Should develop Responsive Web applications using the mobile-first approach

Experience in:

• HTML5
• CSS
• BootStrap
• SaaS
• Javascript
• Jquery
• JSON, RESTFUL APIs
• Angular (2.x +) (2 years of exp)
• Angular JS

Good to have:

• Photoshop
• NodeJS
• React JS
• Knowledge of ES6

Core Java (Collections, Threading, and Networking) developer, publishes high-quality requirement and design specification using UML and MS-Visio, using proven design pattern wherever applicable as per need. Also use and update project tracking tools like JIRA to maintain timelines and deliverables for the team, customer, and management visibility.

Roles and Responsibilities:

• Designing and developing high-volume, low-latency applications for mission-critical systems and delivering high-availability and performance
• Contributing in all phases of the development lifecycle
• Writing well designed, testable, efficient code

Responsibilities:

• Java developer responsibilities include designing and developing high-volume, low-latency applications for mission-critical systems and delivering high-availability and performance
• Contribute in all phases of the development lifecycle
• Write well designed, testable, efficient code
• Ensure designs are in compliant with specifications
• Prepare and produce releases of software components
• Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review

Other responsibilities include:

• Build and develop modules
• Ensuring that the code follows the industry standard specification
• Able to debug code written by others
• Documenting the code properly
• Able to perform unit test and prepare a test report
• Coordinating and working with QA during SIT phase
• Ensuring code scalability and performance



Job Description:

• We are looking for a Technical Writer to produce high-quality documentation that contributes to the overall success of our products.
•  He/ She shall join a team of talented writers who will work collaboratively with developers, quality engineers, product managers, and usability experts to make our products easier to use.
• He/ She should be an individual that has the ability to work in a fast paced environment to assist the Business Development team in writing documentation and presentation responses to client requests for information and corporate capability statements.

Responsibilities:

1. Ability to work with internal teams to obtain an in-depth understanding of the product and the documentation requirements.
2. Ability to analyse existing and potential content, focusing on reuse and single-source opportunities.
3. Strong ability to create and maintain the information architecture.
4. Ability to produce high-quality documentation that meets applicable standards and is appropriate for its intended audience.
5. Write easy-to-understand user interface text i.e., to express instructions clearly and briefly in simple English.
6. Ability to record Videos based on the technical interface system to clients.
7. Ability to deliver high quality documentation paying attention to detail.
8. Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures.
9. Excellent planning, organizational and analytical skills.
10.  Proven working experience in technical writing of software documentation.
11.  Basic familiarity with the SDLC and software development.
12.  Ability to grasp and structure large amounts of information and anticipate the reader’s knowledge gaps

We are looking for a QA Tester to assess software quality through manual and automated testing.You will be responsible for finding and reporting bugs and glitches.

In this role, you should have a keen eye for detail and excellent communication skills. If you are also competent in executing test cases and are passionate about quality, we’d like to meet you.

Ultimately, you will ensure that our products, applications and systems work correctly.

Roles and Responsibilities:

• Expertise in Manual testing the functional requirements.
• Ability to interpret product requirements into test requirements, writing test plans and test cases.
• Proficient in Test Cases design & execution.
• Good knowledge in SDLC, STLC.
• Expertise in Functional, System, Regression testing of the deliverables.
• Good knowledge in Performance and Load testing.
• Collaboratively work with developers to implement test hooks for both manual and automation.
• Proficient in giving detailed analysis of test reports and Bug tracking.
• Good knowledge in Web Services like SOAP, REST.
• Good knowledge automation tools like Jenkins, JUnit test framework, JMeter and Selenium.
• Ability to design and develop test automation frameworks in testing REST, SOAP,and Web Applications.
• Should be able to deliver quality output and set product delivery goals.
  Our initial primary focus is on Manual testing and having knowledge/ experience in Automation and its tools is an added advantage.

We are looking for a NOC Engineer for our Network Operations Center team in Hyderabad office. The prospective candidate must possess strong interpersonal skills and can interact with all levels of employees in a professional manner.

• Must possess strong interpersonal skills and can interact with all levels of employeesin a professional manner.
• Strong analytical thinking.
• Good knowledge of windows, Linux, AWS
• Strong writing skills to maintain organized documentation
• Documentation and reporting
• Monitoring servers performance and services status on Icinga/Nagios monitoring tool
• Knowledge on ticking tools (zendesk, service now, OTRS)
• Knowledge on tools Monitoring like New-relic, Grafana, Pingdom
• Strong analytical thinking
• Taking Initiative to Service Affecting Cases and coordinating with field teams and the
• Higher Levels for earlier restoration as per the Escalation Matrix
• Perform daily system monitoring, verifying the integrity and availability of all server resources, systems and reviewing system and application logs and verifying completion of scheduled jobs
• Creating the tickets based on priority and assigning it to teams.
• Excellent time management and organizational skills, and ability to handle multiple concurrent tasks and projects with minimal supervision
• Ensured that the SLAs were properly met and played a crucial role in problem resolution by offering the quickest response times while coordinating with multiple teams
• Assigned duties should be performed in a timely and accurate manner
• Follow up on the issue that have been escalated to internal/External teams until the issue is fixed