Join Us. Grow With Us.

Work on challenging product work and new development, not just maintenance. Get exposure to world-class global companies — Evergent delivers product in 150 countries today. We offer a competitive salary package and nice perks.

Do you have what it takes to make the cut? Are you ready to lean-in and take initiative? Are you a rockstar ninja engineer? Admit it. Let’s talk.

We’re recruiting for many positions. If you don’t see your job listed here, reach out to us.

Spark with Scala Developer Hyderabad, India

Requirements
Passion in Data Engineering, Programming Technologies like Scala.

  • Algorithms and Dara Structures, Building Logics, Logical Programming.
  • Strong Object-oriented programming and design skills, preferably in Scala. programming with Spark /Akka.
  • Excellent analytical and problem-solving skills, oral and written communication skills.
  • Experience with Spark or other distributed computing environments. Experience building scalable, reliable, distributed Linux systems with Big Data processing technologies.
  • Experience designing and implementing data ingestion and transformation for big data platforms. (Spark, Kafka, Cassandra.).
  • Proven track record designing highly parallelized data ingestion and transformation jobs in Spark including Spark Streaming.
  • Production experience working with Apache Spark clusters.
  • Should be familiar with concepts like Time Complexity, Distributed Computing Hands-on with Big Data Development technologies in an environment like 10TB-20TB.

 

Experience:
3-6 Years
Director of Marketing Hyderabad, India

Apply if you have worked for a US-founded software and technology product company AND you have startup experience.

Job Description

Evergent is seeking a top-notch, proven marketing leader to join our fast-growing team. As Director of Marketing, you will be playing a critical part of the team responsible for defining Evergent’s marketing strategy, amplifying our brand awareness and driving lead generation through online and offline channels. You will be expected to create and contribute to key messaging for our service offerings, perform competitive analysis, and work with the broader team to enable value-based selling through defining key differentiators that contribute to Evergent’s value proposition. Additionally, you will be charged with leading the marketing team in Hyderabad to drive the market strategy, understanding and enhancing our Total Addressable Market, and creating associated deliverables such as content creation, design, digital marketing, field marketing, marketing operations, sales-funnel support, and other efforts.

Job Responsibilities

  • Work with other senior leaders to define, manage and track the annual marketing strategy.
  •  Work with the sales team to help drive the sales funnel through lead generation/targeted campaigns, account-based marketing strategies.
  • Own the key messaging for Evergent’s products, define the unique value proposition, and perform competitive analysis to identify key differentiators
  • Define, track on report on key marketing KPIs that have contributed to the sales funnel.
  •  Create content (e.g. sales enablement documentation, campaigns, case studies, product videos, website copy, blog posts, forum responses, etc.) to articulate the benefits of our services to our audience
  • Define and execute Account-based marketing strategies, working closely with our sales and marketing operations team
  • Be Evergent’s brand voice both internally and externally to promote the value Evergent brings, and ensure this consistent messaging is shared amongst the sales team
  •  Create and execute campaigns to drive demand for our services
  •  Improve website SEO and drive social messaging
  •  Work with our sales operations leader to ensure sales is enabled, leads are processed and analyzed, and metrics are being captured correctly
  •  Work with our event and channel marketing leader to ensure success of offline marketing activity (trade shows, meetings programs, channel marketing, etc.
  • Work with named partners to showcase joint value propositions
  •  Work with the marketing team to drive website design and development
  •  Create direct and partner-lead press releases
  •  Measure results and optimize processes to drive marketing success

Qualifications

  • B.Tech / M.Tech or equivalent, MBA in Marketing from a Tier-1 OR Tier-2 B-School (IBS,XLRI,IIMs/ISB) preferred
  •  8+ years of experience leading highly successful marketing teams in software or SaaS product companies
  • Startup experience is a requirement. You must be hands-on and have direct and demonstrable experience in accomplishing the responsibilities defined for this role
  •  Hands-on experience building content and campaigns (mainly email campaigns) from scratch
  • Good understanding of digital marketing, marketing automation, and CRM. Experience with HubSpot and Salesforce are a must.
  •  Good understanding of channel marketing. Experience in working with technology partners is a plus.
  •  High levels of creativity and an analytical mindset are a must.
  •  Exceptional communication skills, especially spoken and written English. Proven experience creating marketing collateral
  • Ability to project manage new releases, programs, and campaigns
  •  Excellent time management skills
  •  Excellent organizational skills; attention to detail
  • Team player while also working independently to achieve key deliverables.
  • Self-starter with a sense of urgency

Cultural Fit

  • Driven: You are a driven team player, collaborator, and relationship builder whose infectious can-do attitude inspires others and encourages great performance in a fast-moving environment.
  • Entrepreneurial: You thrive in a fast-paced, changing environment and you’re excited by the chance to play a large role.
  •  Relentless Improvement: We are growing our team and building our company. Ideal candidates will be enthusiastic seekers of new ideas for improvement and will be excited to stay current in the practices of other top startups. We want you to bring your thoughts, constantly hatch new ideas and share recommendations often. We have a high bar and will always look to raise it.
  • Passionate: You must be passionate about technology and ensuring our clients are successful; we love seeing hunger and ambition.
Skills:
  • Content Marketing
  •  HubSpot
  •  Marketing Operations
  • Demand Generation
  •  Brand Awareness
  •  Sales Operations
  •  Marketing Automation
  • Digital Market
  • Content Strategy
  •  Marketing Analytics
Level of education
  • Master of business administration
 
Solution Architect Hyderabad, India

The Solution Architect translates requirements created by functional analysts into the architecture for that solution and describing it through architecture and design artifacts.

Requirements, Role and Responsibilities:

  • Experience delivering multiple moderate to complex technical solutions at the enterprise level and an understanding of the foundational cycles of solution implementation.
  • Experience conducting requirements gathering and analysis sessions with clients.
  • Experience reviewing both functional and technical designs.
  • Facilitate large group meetings with diverse sets of project stakeholders.
  • Design and analyze the impact of the new feature on the existing functionality of the product.
  • Own the technical components of a customer integration project including but not limited configuration, debugging, documentation, testing, and go live support.
    • Create and validate the data design and flows across and between the core and digital technologies for the digital stack
    • Review & Document Current and future states of architecture, data flow and integration (based on current architecture decisions).
    • Review existing architecture documentation, validate and create a library.
    • Complete architecture documentation to support standards and build out a plan of release candidates and aligned with program and release plan
  • Partner with Business Support, Sales, Engineering, Product Development and Technical Support to resolve issues that arise during customer trials, integrations, or post implementation support.
  • Identify technical risks and provide mitigation strategies.
  • Review configurations with other Professional Service team members to ensure quality and accuracy to requirements.

Required Skills:

  • Algorithms, OOPs, Design Patterns, MVC, MVP.
  • APIs and SOA, Web Services and REST.
  • NET/ASP .NET/Java/Any Object-Oriented language.
  • Knowledge on HTML4, CSS, Java script, AJAX, j query.

GOOD TO HAVE:

  • Provide Deployment Support and knowledge transfer which is comprised of:
    • Provide best practice know-how and deployment documentation to enable acceleration and scale of our digital solution products.
    • Support with define phase market assessment and enable system decision making on Core Stack alignment against incumbent Market solutions.
    • Support with Change Request Assessments across end-to-end solution – example is supportability of multiple languages across all systems
    • Hold workshops on architectural standards and support the development of training courses for the delivery hub and supplier enabled teams.
  • GOOD TO HAVE: functional expertise in Subscription Management, Order Management, Billing, Service-CRM, Product Catalog.
  • GOOD TO HAVE: experience in payment gateway integration.

 

Experience:
  • At least 10+ year's experience designing and developing large scale, mission critical and high availability Multi-Tier Web and Mobile Stacks.
  • Minimum of 7 year's experience with Internet technologies including TCP/ IP, HTTP, DNS and web servers.
  • Minimum of 6 year's experience in working on complex Media integrations.
Qualifications: B.Tech, M.Tech, MCA
Infrastructure Architect Hyderabad, India

We are looking for an Infrastructure Architect. The role is to plan, direct, and coordinate the design, installation, and connectivity of computer systems and network infrastructure to ensure the stable operation of the organization’s IT assets. This includes developing, configuring, maintaining, supporting, and optimizing all new and existing network hardware, software, and communication links. This role is also responsible for data center, security
systems and other electronic infrastructure

ROLES & RESPONSIBILITIES:

  • Design, implementation and management of a growing Staging and production Environments. Strong experience in understanding capacity management and scaling
  • Administer systems to ensure high availability and security.
  • Configuration Management and Change Control.
  • Work closely with the development staff in designing applications that are cost-effective, scalable and efficiently managed.

Requirements

  • Linux Systems Administration experience in a high-volume Linux environment.Working Knowledge in Redhat is Essential
  • Experience in maintaining infrastructure-as-a-code using tools such Terraform and Ansible.
  • Docker experience is a must, AWS ECS (Kubernetes, OpenShift, GKE) is also eligible
  • Experience in Jenkins pipeline code and libraries
  • Has proven experience in maintaining high volume web applications using Apache and Nginx.
  • Scripting knowledge in one of the following languages (Shell, Perl, Python)
  • Understand how to automate builds and deployment for all lifecycles – from development through production within a Continuous Delivery model
  • Experience with practical implementations of Continuous Integration and Continuous Delivery tools
  • Hands-on experience with DevOps & application lifecycle management tools.
  • Working knowledge of Docker containers, microservice architecture, and automateddeployment/management of containerized applications.
  • Experience with SDLC tools, such as Jira, Bitbucket, Git, etc. (Branching and merging)
  • Experience with configuration management tools such as Ansible, Chef, or Puppet.
  • Good experience on Puppet/Chef/Ansible/Docker/Kubernetes.
  • Knowledge of relational databases like PostgreSQL, Oracle, MS SQL and non-relational databases like Cassandra or MongoDB.
  • Experience integrating applications with some or all of the following open source projects: Prometheus, Fluentd, Jaeger, Elastic Search, Kibana, Grafana, Mongo DB,etcd, Kubernetes and Consul.
Education:
B.Tech, M.Tech, MCA
Experience::
10+ years
Sr Recruiter Hyderabad, India

We are looking for a Technical Recruiter/ Sr. Recruiter. A highly qualified professional who is strong in technical recruitment, sourcing, CV screening, stakeholder management, reporting, and a specialist in end-end recruitment.
An over-all super-star in a wide spectrum of recruitment activities.

Required years of experience in end to end tech recruitment: 6+

Job Description:

  • Closely working with HRBP team on Talent hiring and upcoming hiring needs.
  • Updating stake holders on Hiring status.
  • Source for mass drives and regular requirements.
  • Sourcing of candidates based on the required skills with in shared turn around time through various job web portals, business and employment-oriented social networking sites like LinkedIn, job portals and other sources such as Reference, professional networking sites,
    company database, etc.
  • Source potential candidates on niche platforms, like Stack Overflow and Github.
  • Perform pre-screening calls to analyze applicants’ abilities.
  • Must be well versed in sourcing candidates through traditional and non traditional methods.
  • Must be good with head hunting and referencing sourcing skills.
  • Should be humble, polite and business oriented.
  • Submitting confirmed CVs to Team Lead/Managers, scheduling interviews with shortlisted candidates and follow up with selections.
  • Aggressive enough to close positions in time.

Key Skills:

  • Profile sourcing, screening, headhunting, mapping skills , interview coordination.
  • Apply Talent Acquisition best practices leading timely requisition closures.
  • Excellent communication and interpersonal skills.
  • Must believe in transparent work culture.
  • Strong networker on LinkedIn, and other Professional media with a wide range of diverse connections.
  • Well versed in MS Office, should be able to report, strategize, and present statistics to the management.
  • Aggressive and have an urge for learning and interest in various roles.
  • Adaptability and ability to work accurately under different challenges
  • Must have experience on ATS.
Experience:
4+ years
Functional Area:
Human Resources
Qualification:
Graduate/ Masters.
iOS Developer Hyderabad, India

Responsibilities

  • Design and develop advanced software applications. Build on one or more platforms which include but not limited to iOS, Android, and web apps.
  •  Communicate regularly and write clean code. Review, analyze and resolve application issues as needed.
  • Evaluate strategies and make recommendations on changes and improvements.
  •  Collaborate with team members on the design and implementation of new functionalities on the different platforms.
  •  Consult with other team members and implement solutions in-line with the departments’ visions.
  •  Continuously learn and keep up to date with emerging technologies to evaluate impact to business and member value.

Qualifications

  • 5+ years in iOS Development experience (Swift, Objective-C).
  • Knowledge and demonstrable work on the current iOS platform.
  •  Strong understanding of multi-tier architectures, design patterns and good engineering practices.
  •  Knowledge on how to implement and manage RESTful API’s.
  •  Experience in TDD or BDD a plus.
  •  Strong communication skills and interest in a pair programming environment.
  •  Strong team member who inspires, innovates, and delivers results to add value and make a difference.
  •  User-centric /customer-centric focused, and possess a learning mindset.
  •  Constant monitoring and learning of new technologies and the market landscape.
  •  Four year college degree in Computer Science or equivalent combination of education and work experience required.

 

Experience:
5+ years
ARCHITECT, UI/FRONT END Hyderabad, India

We are looking for an experienced Front End Architect who is proficient with React.js. Your primary focus will be on developing efficient Front End layers using well known React.js workflows (such as Flux or Redux). You will ensure that these applications are robust and easy to maintain. You will coordinate with the rest of the team working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and quality product is important.

Responsibilities:

  • Architecting large scale Enterprise application Front End layers for:
    • Maintainability (Modularity, Testability)
    • Reusability (Componentizatio nCommon Functionality)
    • Performance (Caching, Resource Utilization)
    • Security
  • Developing new user-facing features using React.js
  • Building reusable components and front-end libraries for future use
  • Translating designs and wireframes into high quality code
  • Optimizing components for maximum performance across a vast array of web-capable devices and browsers
  • Leading a team of high performing team React JS developers

Primary Skills:

  • React JS, Redux, HTML5, CSS3, Javascript, Jquery, SASS and Typescript
  • Develop user-facing features using ReactJS
  • Architect efficient and reusable front-end systems that drive complex web applications
  • Identify and resolve performance and scalability issues
  • Ensure the technical feasibility of UI/UX designs
  • Unit-test code for robustness, including edge cases, usability, and general reliability.
  • Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
  • Thorough understanding of React.js and its core principles.
  • Having Experience with popular React.js workflows (such as Flux or Redux).
  • Familiarity with newer specifications of EcmaScript.
  • Knowledge of isomorphic React is a plus.
  • Strong Proficiency in HTML 5, CSS 3
  • Knowledge of modern authorization mechanisms, such as JSON Web Token.
  • Familiarity with modern front-end build pipelines and tools.
  • Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
  • Familiarity with code versioning tools such as Git, SVN, etc.
  • Knowledge of functional or object-oriented programming.
  • Ability to write well-documented, clean Javascript code.
  • Rock solid at working with third-party dependencies and debugging dependency conflicts.
  • Understanding of REST APIs, the document request model, and offline storage.

 

Experience: 10+ years of overall experience with 4+ years of mandatory experience with React JS development
Sr. UX Designer Hyderabad, India

Looking for a passionate, self-driven creative Sr. UX Designer to join our team and lead experience design efforts across Mobile, Web, Smart TV, and Print media

Mandatory Skillset:

  • Experience in Enterprise Application Experience Design
  • Expertise in wireframe and prototype tools
  • Extensive experience with mobile-first design.
  • A solid grasp of user-centered design (UCD), planning and conducting user research,user testing, A/B testing, rapid prototyping, heuristic analysis, usability and accessibility concerns.
  • Ability to clearly and effectively communicate design processes, ideas, and solutions to teams and clients.
  • Be excited about collaborating and communicating closely with teams and other stakeholders via a distributed model, to regularly deliver design solutions for approval

Good to have:

  • Certification in Human Factors or Interaction Design

 

Education:
B.Des, M.Des, BFA, MFA, Design background from any Top tier design institute will be plus point
Experience::
5 to 10 years
Senior Java Developer (5+ years) Hyderabad, India

Core Java (Collections, Threading, and Networking) developer, publishes high-quality requirement and design specification using UML and MS-Visio, using proven design pattern wherever applicable as per need. Also use and update project tracking tools like JIRA to maintain timelines and deliverables for the team, customer, and management visibility.

  • Designing and developing high-volume, low-latency applications for mission-critical systems and delivering high-availability and performance
  • Contributing in all phases of the development lifecycle
  • Writing well designed, testable, efficient code

Responsibilities:

  • Java developer responsibilities include designing and developing high-volume, low-latency applications for mission-critical systems and delivering high-availability and performance
  • Contribute in all phases of the development lifecycle
  • Write well designed, testable, efficient code
  • Ensure designs are in compliance with specifications
  • Prepare and produce releases of software components
  • Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review

Other responsibilities include:

  • Build and develop modules
  • Ensuring that the code follows the industry standard specification
  • Able to debug code written by others
  • Documenting the code properly
  • Able to perform unit test and prepare a test report
  • Coordinating and working with QA during SIT phase
  • Ensuring code scalability and performance

 

Qualifications and Education Requirements
B.Tech, M.Tech, MCA, M.Sc. Computer
Preferred Skills
  • Core Java (Collections, Threading, and Networking)
    • REST/ SOAP Web Services
    •  Data Structure and Algorithms
    •  Any RDBMS, Eclipse IDE
    •  Agile Methodology, any of the frameworks (MVC frameworks)
    •  Any ORM (Hibernate), Web Objects
    •  OWASP knowledge and Experience.
 
Business Analyst Hyderabad, India

We are looking for a Business Analyst who will be the vital link between our information technology capacity and our business objectives by supporting and ensuring the successful completion of analytical, building, testing and deployment tasks of our software product’s features.

Roles and Responsibilities:

  • Analyze customer requirements and defining the product interface endpoints with various surrounding/external interfaces
  •  Able to work independently on defining solution for a mid-size, complex projects or contribute to solution of a program
  • Have excellent communication and presentation skills –both verbal and writing
  •  Should be an independent worker/self-starter
  •  Be able to estimate duration of assignments and provide target dates for completion
  •  Be able to relay/escalate issues/risks to management
  •  Possess the ability to engage in design and implementation decisions and help build consensus with the business and development teams

 

Qualifications and Education Requirements
B.Tech, M.Tech, or any Bachelor degree
Preferred Skills
  • 1-2 years of experience in the Customer care and billing domain (optional)
  • 5 years of Business Analyst experience with Functional Use Cases is desirable
  • Strong analytical skills, good exposure in requirement gathering, and Requirement Specifications
  • Experience in Business Requirement GAP analysis and Functional Use Cases to support new system development or significant enhancements to existing systems
  • Requirements Elicitation and Planning
  • Should have depth and breadth of technical/functional/domain know-how Experience in Unified Modeling Language (UML) Diagrams and Flow Chart Diagrams using Rational Rose and MS Visio/Lucid chart
  • Should be quality-orientated and an eye for detail
  • Ability to cooperate in multicultural environment
  • Superb attention to detail and problem-solving skills is required
  • Skilled in MS Project, MS Excel & MS Word
Experience:
5 to 8 years.  
MySQL DBA (Database Administrator) Hyderabad, India

A professional database administrator (DBA) will keep the database up and running smoothly 24/7. The goal is to provide a seamless flow of information throughout the company, considering both backend data structure and frontend accessibility for end-users.

Roles and Responsibilities:

  • Installation, configuration and upgrading of Microsoft SQL Server/MySQL/Oracle server software and related products
  • Evaluate MSSQL/MySQL/Oracle features and MSSQL/MySQL/Oracle related products.
  • Establish and maintain sound backup and recovery policies and procedures.
  • Take care of the Database design and implementation.
    Implement and maintain database security (create and maintain users and roles,assign privileges).
  • Database tuning and performance monitoring.
  • Application tuning and performance monitoring.
  • Setup and maintain documentation and standards.
  • Plan growth and changes (capacity planning).
  • Work as part of a team and provide 7×24 supports when required.
  • Do general technical trouble shooting and give consultation to development teams.
  • Interface with MSSQL/MySQL/Oracle for technical support.
  • ITIL Skill set requirement (Problem Management/Incident Management/Chain Management etc.).
Qualifications and Education Requirements
BE, B.Tech, M.Tech, MCA
Required Skills
  • Proven working experience as a Database administrator
  • Hands-on experience with database standards and end user applications
  • Excellent knowledge of data backup, recovery, security, integrity and SQL
  • Familiarity with database design, documentation and coding
  • Previous experience with DBA case tools (frontend/backend) and third-party tools
  • Familiarity with programming languages API
  • Problem solving skills and ability to think algorithmically
Experience:
3 to 8 years.    
UI (Angular JS) Developer Hyderabad, India

Role:

Looking for a passionate, self-driven UI Developer to join our team. The ideal candidate will be responsible for developing high-performance front ends for Enterprise Applications

Job Responsibilities:

  • Should be able to develop web pages from scratch based on provided designs
  • Be able to architect and automate the build processes of front-end assets
  • Strong knowledge of developing front ends for large-scale web applications
  • Should be able to write clean code which meets the industry standards
  • Should be able to understand and implement Web applications
    security standards
  • Should develop Responsive Web applications using the mobile-first approach

Experience in:

  • HTML5
  • CSS
  • BootStrap
  • SaaS
  • Javascript
  • Jquery
  • JSON, RESTFUL APIs
  • Angular (2.x +) (2 years of exp)
  • Angular JS

Good to have:

  • Photoshop
  • NodeJS
  • React JS
  • Knowledge of ES6

 

Education:
BE/BTech, MCA
Experience:
4 to 7 years
Java Developer (3 to 5 years) Hyderabad, India

Core Java (Collections, Threading, and Networking) developer, publishes high-quality requirement and design specification using UML and MS-Visio, using proven design pattern wherever applicable as per need. Also use and update project tracking tools like JIRA to maintain timelines and deliverables for the team, customer, and management visibility.

Roles and Responsibilities:

  • Designing and developing high-volume, low-latency applications for mission-critical systems and delivering high-availability and performance
  • Contributing in all phases of the development lifecycle
  • Writing well designed, testable, efficient code

Responsibilities:

  • Java developer responsibilities include designing and developing high-volume, low-latency applications for mission-critical systems and delivering high-availability and performance
  • Contribute in all phases of the development lifecycle
  • Write well designed, testable, efficient code
  • Ensure designs are in compliant with specifications
  • Prepare and produce releases of software components
  • Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review

Other responsibilities include:

  • Build and develop modules
  • Ensuring that the code follows the industry standard specification
  • Able to debug code written by others
  • Documenting the code properly
  • Able to perform unit test and prepare a test report
  • Coordinating and working with QA during SIT phase
  • Ensuring code scalability and performance
Qualifications and Education Requirements:
B.Tech, M.Tech, MCA, M.Sc. Computer
Preferred Skills:
  • Core Java (Collections, Threading, and Networking)
    •  REST/ SOAP Web Services
    • Data Structure and Algorithms, Any RDBMS, Eclipse IDE
    • Agile Methodology, Any of the frameworks (MVC frameworks)
    • Any ORM (Hibernate), Web Objects
Technical Writer Hyderabad, India

Job Description:

  • We are looking for a Technical Writer to produce high-quality documentation that contributes to the overall success of our products.
  •  He/ She shall join a team of talented writers who will work collaboratively with developers, quality engineers, product managers, and usability experts to make our products easier to use.
  • He/ She should be an individual that has the ability to work in a fast paced environment to assist the Business Development team in writing documentation and presentation responses to client requests for information and corporate capability statements.

Responsibilities:

  1. Ability to work with internal teams to obtain an in-depth understanding of the product and the documentation requirements.
  2. Ability to analyse existing and potential content, focusing on reuse and single-source opportunities.
  3. Strong ability to create and maintain the information architecture.
  4. Ability to produce high-quality documentation that meets applicable standards and is appropriate for its intended audience.
  5. Write easy-to-understand user interface text i.e., to express instructions clearly and briefly in simple English.
  6. Ability to record Videos based on the technical interface system to clients.
  7. Ability to deliver high quality documentation paying attention to detail.
  8. Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures.
  9. Excellent planning, organizational and analytical skills.
  10.  Proven working experience in technical writing of software documentation.
  11.  Basic familiarity with the SDLC and software development.
  12.  Ability to grasp and structure large amounts of information and anticipate the reader’s knowledge gaps

 

Experience:
4+ years
Technical Skills (Must Have):
Expert skills with Microsoft Suite (Word, PowerPoint, Excel, Outlook)
Non-Technical Skills:
  •  Strong communication skills – written and oral
  • Strong multi-tasking and time management skills
  •  Diplomacy and grace under pressure
  •  Ability to work independently and with team
  •  Attention to detail and deadlines
NOC Engineer Hyderabad, India

We are looking for a NOC Engineer for our Network Operations Center team in Hyderabad office. The prospective candidate must possess strong interpersonal skills and can interact with all levels of employees in a professional manner.

  • Must possess strong interpersonal skills and can interact with all levels of employeesin a professional manner.
  • Strong analytical thinking.
  • Good knowledge of windows, Linux, AWS
  • Strong writing skills to maintain organized documentation
  • Documentation and reporting
  • Monitoring servers performance and services status on Icinga/Nagios monitoring tool
  • Knowledge on ticking tools (zendesk, service now, OTRS)
  • Knowledge on tools Monitoring like New-relic, Grafana, Pingdom
  • Strong analytical thinking
  • Taking Initiative to Service Affecting Cases and coordinating with field teams and the
  • Higher Levels for earlier restoration as per the Escalation Matrix
  • Perform daily system monitoring, verifying the integrity and availability of all server resources, systems and reviewing system and application logs and verifying completion of scheduled jobs
  • Creating the tickets based on priority and assigning it to teams.
  • Excellent time management and organizational skills, and ability to handle multiple concurrent tasks and projects with minimal supervision
  • Ensured that the SLAs were properly met and played a crucial role in problem resolution by offering the quickest response times while coordinating with multiple teams
  • Assigned duties should be performed in a timely and accurate manner
  • Follow up on the issue that have been escalated to internal/External teams until the issue is fixed
Experience:
5+ years