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Evergent Captivate Product Suite

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Captivate Flow

Deflect cancellations and reduce voluntary churn through the configurable delivery of personalized offers.

Informed Churn Reduction

Customized Offer Management

Churn Insights

What You Get

#1

Dynamic Deflection

Create a personalized and layered end-to-end cancel flow optimized for retention and saved revenue.

#2

Configurable Campaigns

Ability to configure the necessary targeting rules to retain customers without involving technical resources.

#3

Performance Analysis

Improve your business and upstream retention by analyzing the impact of high-performing retention offers across multiple categories.

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Flow Features

Configurable Cancel Flow

Customized Cancel Survey

Layered Personalized Offers

 

Provide A Moment of Pause

Personalized offers embedded within the cancellation flow for your customer consideration.

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