Managed BSS

Services

First, we built a team of industry experts and technical innovators — 90 percent of the company’s employees are engineers. Then, we built a platform that is so feature-rich that our managed services team can respond to customers’ requests faster and more cost-effectively than traditional BSS/OSS/e-commerce vendors.

Unlike traditional software providers, we become an extension of customers’ development teams. This helps us better understand their unique business needs, get the service launched faster, and deploy customized solutions for a variety of use cases.

We have an unwavering commitment to our customers’ business success and partner with them from kickoff through launch. For every customer engagement, we provide a dedicated team that helps to set up and deploy the system per the customer’s requirements.

We can also provide “white glove” managed services that help our customers deploy new products and offers quickly, make downstream changes faster, and reduce dependence on expensive contract developers. These services can include:

  • Dedicated management team (on-site or off-site)

  • Operating the platform to agreed-to service-level agreements

  • Real-time performance monitoring

  • Management and monitoring of development, staging, and production environments

  • Installation, configuration, and scaling of the application infrastructure

  • Coordinating the operations with relevant product team(s)

  • Level 2 customer care assistance

Schedule a Live Demo with an Evergent Engineer

Imagine the benefits of a platform that’s fast, flexible, and scalable to your needs. We’ll show you the way in our half-hour demo. Our engineers speak your language, and can fill you on the latest about our cloud-based, user lifecycle management system. Don’t miss this opportunity to start generating more revenue, delighting your end-user consumers, and making your back-office far more efficient today.