[vc_row css_animation="" row_type="row" use_row_as_full_screen_section="no" type="full_width" angled_section="no" text_align="left" background_image_as_pattern="without_pattern"][vc_column][vc_column_text]In the old cable and set-top box days, consumers had to jump through several hoops to cancel their services. At a minimum, they would have to spend considerable time on the phone with customer service agents who would...

Top 5 Customer Experience Considerations When Building an OTT At Evergent, we think “over the top” (OTT) video offers an over-the-top opportunity and challenge. Are you ready to achieve success in this space? Do you know what’s most important to consider as your primary customers have...