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Build vs Buy Thumbnail

Build Versus Buy Dilemma? Weighing Both Sides of the Solution

Posted on Jun 23, 2021 in Blog, Thought Leadership by satish garikipati

When an organization decides to switch from a legacy system to an intelligent billing platform, the first question that usually arises is: to build or buy a billing and revenue management solution? While there may be few benefits around building an efficient billing platform, the option...

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OTT Streaming Services

How User Experience Contributes to the Success of OTT Platforms

Posted on May 10, 2021 in Blog, Thought Leadership by Kalpana Vaka

A successful OTT streaming service looks good and is easy to use. However, one of the biggest challenges most platforms are facing right now is churn.  To learn more about ways OTT streaming services can streamline their approach to subscriber retention read our article. Canceling...

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Go Cloud or Go Home: Exploring the Need for Cloud-Native Technologies

Posted on Nov 13, 2020 in Blog, Thought Leadership by Kapil Chaudhry

There’s a common pendulum swing that happens with many innovative technologies. With the cloud, many organizations were initially keen on-going cloud-first, only to take a step back to a hybrid model. The first year cloud went to market, Capgemini found that only 15% of enterprises...

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managing churn

5 Strategies to Reduce Churn in OTT Video Services

Posted on Jan 28, 2019 in Blog, Thought Leadership by Evergent Team

In the old cable and set-top box days, consumers had to jump through several hoops to cancel their services. At a minimum, they would have to spend considerable time on the phone with customer service agents who would try everything they could to keep their...

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Five Ways to Achieve OTT Video Success

Posted on Aug 03, 2017 in Blog, Thought Leadership by Evergent Team

Top 5 Customer Experience Considerations When Building an OTT At Evergent, we think “over the top” (OTT) video offers an over-the-top opportunity and challenge. Are you ready to achieve success in this space? Do you know what’s most important to consider as your primary customers have...

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