Trusted by global leaders
Evergent enables your products to evolve continuously. Fast-track your product catalog, handle churn management, support customer needs, accomplish agile monetization, and more with customizable platforms and modules.
“The past 24 months has seen a period of unprecedented growth for Shahid, as we successfully pivoted our product from the region’s leading Catch-Up platform to a Premium OTT SVOD service. In order to support this growth and the rapidly evolving OTT landscape, we need a trusted partner who was able to help scale our business across complex and varied regional markets whilst supporting multiple currencies, languages and payment methods. Not only did Evergent meet this brief, but they allowed us to migrate and deploy their solution in record time with zero visible disruption to our core business.”
Products Used
Evergent Monetization Platform
Industry
Over-the-top media service
Dominic Farrell, CTO at Shahid (MBC Group)
“Astro’s mission is to provide Malaysians with entertaining and informative content, reaching as many customers as possible through the most popular platforms and devices. Through our partnership with Evergent, we are now able to offer multiple pricing options for our new sooka platform while also retaining the ability to unlock new business opportunities as we scale the service. As a result, our customers can choose the pricing model and payment methods that best match their needs, allowing Malaysians to enjoy premium content and live sports anytime, anywhere.”
Products Used
Evergent Monetization Platform
Industry
Media & Entertainment
Euan Smith, CEO TV & Group COO at Astro
A Solution for Any Need
Evergent is built to scale so you always have the tools you need to deploy new features and implement business models on the fly. We are industry-agnostic and use case fanatics.
Use Cases
Rethink business models using hybrid monetization.
Rewire digital subscription business.
Add agility and scale business across the globe.
Build predictable customer retention models.
Evolution Starts Here
Evergent offers a portfolio of solutions equipped with a range of capabilities.
Choose an entire suite or mix and match modules based on your business goals.
Customer 360
From customer #1 to 1 million, you can get to know each person on a granular and deeply informed level with Customer 360 by connecting data across business departments.
Learn moreIdentity Management
Keep scammers out and subscribers in with enhanced identity management solutions and added options for onboarding.
Learn moreEntitlements & Content Management
Access resources that help you optimally manage entitlements and protect the heart of your business. Grant, oversee, and restrict a user’s access to software, services, or hardware with clear-cut control.
Learn moreProduct Catalog
Attract, engage, and retain customers based on what they want and need at any given time along their customer journey with hyper personalized product and promotion capabilities.
Learn moreOffer Management
Don’t let your customers slip through your fingertips. With Offer Management, you can market and deliver new products swiftly and engage customers to prevent churn.
Learn moreWorkflow Management
From simple tasks to complex processes, Evergent’s workflow management module allows you to configure and streamline operations to achieve business goals with agility and ease.
Learn moreCore Billing
Meet your subscribers where they are and however they wish to pay. With multi-currency support and access controls, managing monetization models just got easier.
Learn moreGlobal Payments
Good content defies geographic borders. With Global Payments, your infrastructure can, too.
Learn moreSubscriber Analytics
With measurement comes proper management. Know if your campaigns and strategies are hitting their mark with data-driven insights.
Learn morePartner 360
Gain a holistic view of your partnerships with data visualizations and analytics to measure key performance indicators (KPIs).
Learn moreProduct Catalog
Gain flexibility for product pricing with a centralized control system to define products and different service types. The functional module supports the ability to establish product hierarchy, product-based pricing, and serves as a driving force for revenue sharing.
Learn moreRoyalty Rules
Based on the rate type of each product, the product partner can be automatically settled with either the flat or percentage pricing model in place. Settlement products can also be associated by channel partner or owner.
Learn moreRoyalty Settlement Engine
Ensure your partners get paid on time, every time. Use the Royalty Settlement Engine to define settlement areas, settlement periods, and settlement cycles, and generate partner invoices upon settlement.
Learn moreRoyalty Allocation
Everyone gets what they have earned. Driven by the settlement rules, this module manages revenue allocation across the partner hierarchy and includes multi-currency conversion support.
Learn moreRoyalty Analytics & Reporting
Your partners rely on information and updates. With Royalty Analytics & Reporting, you can automate transaction and subscriber reports based on channel partner and service provider settlement rules.
Learn moreCaptivate Essentials
A multifaceted toolkit of features and functionality to proactively prevent both voluntary and involuntary customer churn.
Learn moreCaptivate Flow
Deflect cancellations and reduce voluntary churn through the configurable delivery of personalized offers.
Learn moreCaptivate Smart
AI-based technology in action to reduce customer collection failures through intelligent retries.
Learn moreCaptivate Proact
Put technology to work for you to analyze customer data and avert churn before it happens.
Learn moreSubscription Handling
Attract and retain subscribers using EvergentGo’s out-of-the-box agile monetization platform to automate D2C processes from billing to marketing and everything in between.
Learn moreRecurring Revenue Solution
Gain complete visibility and control over recurring revenue while keeping subscribers satisfied and removing the need for tedious manual tasks and multiple follow ups.
Learn moreProduct Catalog
Every customer wants something to call their own - now you can deliver it with tailored product offerings and personalized promotion/offering capabilities.
Learn moreReporting
Say goodbye to guessing what works with reporting and analytics designed to answer all of your questions and improve your processes.
Learn moreBig Ideas Lead the Way
It’s time to put your great ideas into motion
Customer Retention: Improve Profitability by Reducing Churn
There’s never been a better time to combat customer churn, nor a better set of tools to have at your disposal. Download our new whitepaper to learn why.
Whitepaper
Transforming Platform Capability - The aha Move!
Build credibility with a comprehensive customer-centric platform. Read our latest customer success story on South India’s leading streamer achieving borderless expansion.
Case Study
There’s never been a better time to combat customer churn, nor a better set of tools to have at your side than the Evergent Captivate Product Suite. Download our brief to learn why.
Solution Briefs